📚 Retention, Lifecycle & Customer Success
Retention, lifecycle messaging, churn, engagement, expansion, health scores, win-back, customer success, and post-acquisition value.
Win-Back Re-Activation Playbook
Use this skill to turn messy product context into a useful win-back re-activation playbook with clear reasoning and next steps.
Time-to-Value Accelerator Plan
Use this skill to turn messy product context into a useful time-to-value accelerator plan with clear reasoning and next steps.
Save-Desk & Cancellation Flow
Use this prompt to turn messy product context into a useful save-desk & cancellation flow with clear reasoning and next steps.
Save Flow Designer
Use this skill to design a save flow for users about to churn.
Retention Win-Back Campaign
Use this prompt to design a win-back campaign for users who churned 30+ days ago.
Retention Curve Reader
Use this skill to interprets a retention curve and tells you what story it's telling about your product.
Retention Curve Diagnostic
Use this prompt to turn messy product context into a useful retention curve diagnostic with clear reasoning and next steps.
Re-Engagement Email Campaign
Use this prompt to turn messy product context into a useful re-engagement email campaign with clear reasoning and next steps.
Power-User Engagement Program
Use this prompt to turn messy product context into a useful power-user engagement program with clear reasoning and next steps.
Onboarding Email Drip Sequence
Use this skill to turn messy product context into a useful onboarding email drip sequence with clear reasoning and next steps.
NPS & CSAT Feedback Loop
Use this prompt to turn messy product context into a useful nps & csat feedback loop with clear reasoning and next steps.
Net Revenue Retention Playbook
Use this skill to turn messy product context into a useful net revenue retention playbook with clear reasoning and next steps.
Loyalty & Rewards Program Design
Use this prompt to turn messy product context into a useful loyalty & rewards program design with clear reasoning and next steps.
Lifecycle Segment Persona Pack
Use this prompt to turn messy product context into a useful lifecycle segment persona pack with clear reasoning and next steps.
Lifecycle Messaging Map
Use this skill to turn messy product context into a useful lifecycle messaging map with clear reasoning and next steps.
Lifecycle Email Triggers
Use this prompt to design lifecycle email triggers tied to user behavior, not calendar dates.
Hook Model Application (Nir Eyal)
Use this skill to applies the Hook Model to a product feature to identify triggers, actions, rewards, and investments.
Habit-Forming Trigger Plan
Use this skill to turn messy product context into a useful habit-forming trigger plan with clear reasoning and next steps.
First-Run Onboarding Flow Spec
Use this skill to turn messy product context into a useful first-run onboarding flow spec with clear reasoning and next steps.
Feature Adoption Nudge Kit
Use this prompt to turn messy product context into a useful feature adoption nudge kit with clear reasoning and next steps.
Expansion-Readiness Signal Map
Use this skill to turn messy product context into a useful expansion-readiness signal map with clear reasoning and next steps.
Engagement Loop Designer
Use this skill to turn messy product context into a useful engagement loop designer with clear reasoning and next steps.
Engagement Loop Design
Use this prompt to design a daily/weekly engagement loop that brings users back without nagging.
Engagement Depth Analysis
Use this skill to analyzes whether users are going deep into the product or staying shallow.
Dormant-User Resurrection Plan
Use this skill to turn messy product context into a useful dormant-user resurrection plan with clear reasoning and next steps.